For pick-ups at the airport, we meet you outside your arrival terminal. See our airports page for more information.
For pick-ups at your hotel, car rental station or Airbnb, we can collect you but need the full address of where you are.
For pick-ups at any ferry port we will greet you with a sign on the end of the dock.
We have only private transfers. This means you do not have to wait for others and you can decide on your pick up time and location.
No - you can choose your pick-up time and location.
Our transfers are available for any time you need a van. Please book minimum 24 hours in advance.
For any service between 12am and 5am we charge an additional night fee of 500 Pesos.
Ferry tickets are not included in our costs.
If you decide to take the fast road, depend on your destination there is an extra fee of around 170 MX$ to cover the toll charge.
This fee has to be paid cash at the toll station. Please ask the driver in advance if there is a toll road available.
Infant seats are available for children up to 3 at no extra cost.
Pets travel for free.
When you make your booking we charge a deposit via PayPal.
The balance/ remainder has to be paid in cash to the driver on the day of your transfer.
Yes, to confirm your booking we will send you an invoice.
You'll need to provide us with:
Yes! Please contact us 1 day before departure to confirm the transfer.
Check our Facebook page where we post details. If we have any special offers, they're usually posted the evening before, or sometimes on the same day as the flights.
These tickets are for the returning leg of a trip that's been booked for another customer - i.e. someone's booked a flight from Cancún to Holbox, so there's an empty plane flying back from Holbox. This means that if the customer cancels or changes their flights, your cheap last minute ticket is going to be affected too.
However, these tickets are very popular! They work well for people without a connecting flight or people working on a very flexible schedule.
If WE have to cancel your transfer because of technical issues, we'll refund 100%.
If YOU cancel your transfer up to 48 hours in advance we'll give you a full refund. If you cancel between 24 and 48 hours before, we'll give you a 50% refund. If you cancel you transfer 24 hours before, we don't offer any refund.
For your deposit we accept only Paypal or cash in Holbox office.
For the balance/reminder the driver takes only cash ( USD or MX$)
We do not take credit cards.
A ferry leaves every 30min and takes around 25 minutes to cross the lagoon.
We have a full listing of the .
Yes, there are taxis at Holbox ferry port available. Golf cart taxis typically cost 30-70 MX$ depending on the distance to your hotel.
If your group is bigger than 10 people you can book multiple vans. We have vans for up to 6 people and up to 10 people.
Your group would need to travel in different vans.
Please let us know in advance so we can schedule the driver.
For all extra stops we charge a 500 MX$ pesos for each additional hour of driving/waiting.
Quick stops (on the way) not more then 10min will not be charged.
Excellent Service. We used Go Holbox Transfers for Cancun to Chiquila and our return trip. They were on time, had courteous drivers and nice vehicles. During our arrangements we had several changes to our itinerary and they easily and quickly made the changes. Steffi was wonderful and easy to work with! I highly recommend!