Cancellation Policy

Easy Flexible Booking

Unfortunately, due to the high level of cancellations caused by the corona virus, we have had to update our cancellation policy. Thank you for your understanding.

If your plane is delayed or any other things are changing your travel plans, please let us know in advance, so we can cancel or try to re-shedule your transfer.

For pick ups from Cancun airport, please make sure we have your correct arrival time, airline and flight number, so we can track your flight and make sure we will be there for you in time!!!!

If you need any assistance to change your booking please call...

Steffi: +49 176 115 11500

If you have problems finding your driver, please call...

Hugo: +521 984 147 38 38
Bryan: +521 998 874 50 70

Cancellation Policy

Up to 14 days before departure/travel date

FULL REFUND

0-13 days before departure

NON- REFUNDABLE

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Excellent Service. We used Go Holbox Transfers for Cancun to Chiquila and our return trip. They were on time, had courteous drivers and nice vehicles. During our arrangements we had several changes to our itinerary and they easily and quickly made the changes. Steffi was wonderful and easy to work with! I highly recommend!

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