Cancellation Policy

Easy Flexible Booking

If your plane is delayed or any other things are changing your travel plans, please let us know in advance, so we can cancel or try to re-shedule your transfer.

For pick ups from Cancun airport, please make sure we have your correct arrival time, airline and flight number, so we can track your flight and make sure we will be there for you in time!!!!

If you need any assistance to change your booking please call...

Steffi: +49 176 115 11500

If you have problems finding your driver, please call...

Hugo: +521 984 147 38 38
Bryan: +521 998 874 50 70

Cancellation Policy

Up to 48 hours before

FULL REFUND

48 to 24 hours before

50% refund

24 to 0 hours before

Non- Refundable

About Us

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Frequently Asked Questions

Answers to your questions
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Great Transfer. My 2 friends and I took the transfer with Go Holbox from Cancun airport to Chiquilla port / return and it was great! On time, clean van, very professional service! Would highly recommend to anyone! Made our trip much more relaxing!

nadupuis

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